Instructional Design
I view Instructional Design as more than just a process; it's a complex art form that goes beyond traditional methods like ADDIE, Backwards Design, Design Thinking, or Agile. Tailored to meet the unique needs of the audience and desired outcomes, My approach incorporates a diverse range of instructional design methods. Below, you'll find examples of some of these methods I've utilized in my design and development work.
Analysis
Analysis is a process that is essential at all stages: before, during, and after. I've conducted thorough analyses to identify necessary actions, realistic outcomes, and objectives to achieve the desired results. By examining Service Request data, I've pinpointed the most frequent tickets and issues, allowing for deeper insights. I created a system to identify common problems associated with each product and component. This approach has significantly clarified our priority training needs, helping us who should receive training and how it should be delivered.
Objectives & Outcomes
Once the analysis is complete (although never finished) I then work with my team of SMEs and Leaders to determine appropriate outcomes and objectives for the course. It is also important to understand who the audience will be and how much time can they afford to take for this training.
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Every audience is different, as they come with a variety of backgrounds and time assigned to learn. Working with managers and leadership teams to help address these very important questions helps me to have buy-in as well as opportunities for additional subject matter experts.
Alignment
I use a course development map for every course created. This guide is shared with all stakeholders, SMEs, designers and media creators. This guide is fluid and ever-changing but with consistent communication and cross-functional meetings we are all able to see the Agile and Lean development of each course. These documents are not usually pretty but they are important and ever-changing. Here is a snapshot of one aspect of the course development map.
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This image shows how we are able to align all content, materials, activities, and assessments to the objectives and outcomes. If content steers off course, we are able to quickly adjust and continue forward.
Work Samples
Senior Instructional Designer
As an instructional designer I have had the opportunities to design, develop and facilitate all aspects of elearning and ILT learning. This video is a small snapshot of videos, infographics, storyline objects, technical manuals and ILT facilitator guides and participant guides.